Tuesday, December 30, 2008 ~
The most unfortunate thing simply happened yesterday.
Apparently because of a customer's complain of Lau's black finger nails, he got fired.
And they say its simply to protect the company's 形象..
I don't have the power to do can I? But one thing, never ever tick the customer off right in their face. As Yang told me, there's three rules when doing sales:
1)The customer is always right.
2)Even if the customer is wrong, he is still right.
3)No need talk back to customers, because even if hes wrong, hes still right and you are still at fault.
And luckily I have the habit of ranting about customers only after they have left.
This is how life is.
Here's my thoughts,
Life may be tough, but we all still have to live it don't we?
Yesterday may have been an unlucky day for Lau, for if he didn't have those black nails, he probably wouldn't have been fired.
Xmas just passed not long ago, and 2009's coming.
Friend. Simply walk on into the future and leave the shards of memories behind.
ILU.
~ 8:48 AM -
theSTARkeeper
